VolvoTech.EU / AVTuning.EU as website-names of AV-Tech.NET, here-after AV-Tech.NET

By using the website, ordering trough the webshop and using our services in general, you agree with these terms and conditions and state that you have understood the contents
of these terms and conditions. Complete General conditions for online ordering and delivery of products by AV-Tech.Net and payment conditions

Installation :
Please note that faulty connected (power) will damage the products we deliver or the might damage the car it is put in-to.
We will in most cases not refund in case of damage due to faulty connected power supplies!

Installation of the products we deliver, is at your own risk. You have the option to pay
installation fee to a authorised Volvo dealer.
In case we install equipment in your car, we can not be held responsible for any minor damage to your car; for example scratches from screwdriver, or any to be expected damage on parts dried out due to aging of the car.

We appreciate your confidence in our company. We want to maintain an excellent relationship with our customers. Both parties trust is essential. We take your rights seriously and do all we can to offer the best quality, service and price for you. It is important for you to be informed and that you know what you can expect of us. The conditions below give you the possibility to be informed in detail when you like to order via our web shop. If you surf in our site you accept and respect our rules, conditions and copyright for the use of the site and the products in our webshop. AV-Tech.Net will do business with you in an honest way.

Article 2 Price of articles:
2.1 All articles offered by AV-Tech.Net are free of obligations. We keep the right to change the prices of articles or to stop selling it.
2.2 The prices in the webshop are in Euro.
2.3 Prices are exclusive VAT, cost of shipment, other Services like build-in and costs for payment.
2.4 Offers are valid till the day of expiration.
2.5 AV-Tech.Net is not responsible for all eventually extra cost of customs and other cost if the order is sent to another country as the Netherlands. The customer has to pay those cost. If there is any extra cost, the level of that cost is depending the country and the import rules of the customs. The final order page will show the total order sum, including VAT and Shipping.

Article 3 How to order:
3.1 You order by our Webshop all articles you want and you give the amount of each article.
3.2 Payment has to be done in advance, or by Cash on delivery (Rembours).
3.3 The order will be shipped in normal conditions within 3 working days after payment is received. The risk of shipment is for the customer, but shipment is insured for Euro 500,-
3.4 You can pick up the order also at our office in the Netherlands, your advantage is not to pay cost of shipment.
(You also can order direct by e-mail (Sales(Email)).
3.5 Cost of shipment are fixed and not depending the weight of the package, standard TPG-post and the country of delivery, see also 2.6.
3.6 Check before sending your order if the order form is filled in correct.

Article 4 Payments:
4.1 There is no MINIMUM ORDER , but till € 25,- (Euro) you pay a little extra for cost of administration and paymentcost.
4.2 If you not pay in time, AV-Tech.Net has the right to cancel the delivery (contract).
4.3 When you fail to pay before the expiration date the customer expressly accepts that (s) he will be liable to pay a conventional / extra judicial indemnity / cost of administration fixed at € 20,-. If AV-Tech.Net must charge you the collection admission incasso, what is minimal 20 % of the invoice, AV-Tech.Net has the right unlimited in stead of to collect the real made cost because of collection by law. A conventional interest at a rate of 1 % per month of the still to pay amount has to be paid by the customer.

Article 5 Delivery of the articles
5.1 The order will be prepared and send as soon as payment is received. The date of payment is the date of credit the payment on our account.
5.2 Sending the order usually takes place within 1 till 3 working days after receiving the payment. Exceptions are possible and depend on availability of the article. AV-Tech.Net cannot be held liable for possible delays. AV-Tech.Net is not responsible for delays if there are circumstances out of AV-Tech.Net control such as war, terrorism, strike, delivery problems, government rules, nature disasters and so on. When delivery is delayed because of AV-Tech.Net the customer will receive a message. If AV-Tech.Net is not able to deliver in a reasonable time the customer AV-Tech.Net or is free to cancel the order. Payments done will refund.
5.3 You receive an invoice by the articles. If a package includes more articles we can add a separate packing form.
5.4 When you have ordered more articles we can send you one packet or send each article separately. AV-Tech.Net will make the best choice.
5.5 AV-Tech.Net has the right to use a third party to arrange the handling and packing of the order.
5.6 The customer had the ownership of the articles after they are paid. The risk of the articles starts for the customer on the moment of delivery. Delivery is "from storage place in Holland".
5.7 delivery time
Below you can see an indication of the estimated delivery time. This is not a guarantee. We send orders standard shipment.

Article 6 Returns, Complains and liability
6.1 You have to check the order immediately after receiving. If the order is not correct and does not contain what you have ordered you must tell us within 2 working days.
6.2 If it is proved the delivery is not the one you have ordered we will, after returning, replace the order by the proper articles. You have to send the wrong articles back to AV-Tech.Net, unless we agree otherwise. AV-Tech.Net will pay you back the cost of shipment for sending back the wrong articles.
6.3 You have the right, according to Dutch law "Sale on distance", to send back the order if it is not what you expected of it. You have to send it back within 7 days without giving any reason. The cost of sending back the order in that case is for the customer. The articles have to be unopened, undamaged and in original seal.
6.4 Articles damaged during transport or are damaged because of other reasons where AV-Tech.Net can not be held responsible, will not taken back and will not paid back, see 5.6.
6.5 We take care for the best packing and do our utmost to prevent the products from damage, guaranties cannot be given.
6.6 We are not responsible for the use and all consequences of the use of products delivered by our web shop. By the use of tools we warn you for the risks you have. Tool can be sharp and can give serious wounds. Let tools never unattended and store them direct after use. Keep them away from children. WE URGE YOU TO MEASURE POWER BEFORE CONNECTING!
6.7 If you decide to use your right to send back the articles we will pay you back within 30 days after arrival of the article. It has to be unopened, undamaged, not used and in original seal. Cost made by AV-Tech.Net for shipment will not be refunded. Cost the customer made for sending back articles will not refunded by AV-Tech.Net.
6.8 AV-Tech.Net is not responsible in case of circumstances outside our control such as force majeur.
6.9 The ontracts and therefore any delivery seats under Dutch law. The Viena sales treaty) (Het Weens koopverdrag) is not applicable to any transaction with us..
6.10 AV-Tech.NET will handle factory warranty for you. Send the product you wish to claim warranty for to us, accompanied with a RMA form, to be requested by email at sales@volvotech.eu.